The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Meals!
“The restaurant served delightful food, especially the local beef stew which was rich in flavor and expertly prepared.” view full review
Spacious Comfort
“The room I stayed in was clean and spacious, allowing for a comfortable and relaxing atmosphere throughout my visit.” view full review
Helpful Support
“The service was remarkable, especially when the receptionist assisted me in finding a reliable car hire company during my stay.” view full review
Ample Space!
“The bathroom was impressively large, offering a sense of openness that made my daily routine much more enjoyable.” view full review
General
Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Dryer
Services
Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business center
Children
Children's buffet
Spa & Leisure
Garden area
BBQ facilities
Room features
Sitting area
Dressing area
Terrace
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Kigali, Kigali, Rw,
Kigali,
Rwanda,
Kigali Province
Map view
Kigali, Kigali, Rw,
Kigali,
Rwanda,
Kigali Province
City landmarks
KG 14 Ave
Kigali Genocide Memorial
1.5
mi
Gallery
Inema Art Center
1.5
mi
Kigali City Tower
1.1
mi
Church
Sainte-Famille Church
3600 ft
Gallery
Niyo Art Gallery
1.3
mi
Church
Cathedral sint Michael
2600 ft
Nyamirambo District
Muslim Quarter
3500 ft
Museums
Kandt House Natural History Museum
1.5
mi
Rue de l'Hospital
Belgian Peacekeepers Memorial
1.8
mi
Virunga National Park
3500 ft
Gallery
Caplaki
1.0
mi
KG565 Street Kacyiru
Ivuka Arts Studio
1.6
mi
Le Cecle Sportif Sport Club
5100 ft
Amahoro
1.6
mi
Shopping Area
Union Trade Center
3600 ft
Church
Kigali English SDA Church
2100 ft
Public Building
Netherlands Embassy
1.5
mi
44 KG 654 St
Kigali Arts Center
1.1
mi
Kimihurura Assemblies of God
2700 ft
Apostolic. Original Building
2800 ft
48 KG 6th Av
Uburanga Arts Studio
3000 ft
Gallery
Tongo Art Gallery
1.2
mi
Church
Eglise Vivante de Jesus Christ
3300 ft
Centre National Pastorale
3300 ft
Gorilla Statue
3400 ft
Mt. Kigali
1.7
mi
KK 31 Ave
Kigali Cultural Village
1.7
mi
Gallery
Kigali Center for Photography
2.4
mi
City Center
Avenue du Commerce
2.5
mi
Nearby
Presbyterian Church
1600 ft
Restaurants
Trattoria Resto-Bar
1100 ft
KG. 39 ST
The Bistro
800 ft
Rue Des Parcs Kn 51
Anna Grotte
2500 ft
Kn 2 Avenue
Zaaffran Restaurant
1300 ft
Rue de l'Akagera Kiyovu
Khana Khazana
2600 ft
KN 31 St
Milima Restaurant
3500 ft
Boulevard de la Revolution
La Terrasse Restaurant
1800 ft
2 KN 6 Ave Hotel Des Mille Collines
Dolce Bar Restaurant Pizzeria
2800 ft
KN 35 Street KN 16 Avenue
Beijing Restaurant
1800 ft
KN 33 St Kiyovu
Silk Road Hotel
1700 ft
7 KN33 St Next to French Embassy and Iris Guest house
Zaaffran
1600 ft
KN 16 Ave
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
6.6
Location
8.4
Service
7.6
Dining
7.8
Guest reviews
7.2/10
based on 5 reviews
6.6
6.6/10based on 86 reviews
Melvin
United States of America,
January
2025
6.6/10
I had a mixed experience at this hotel. On one hand, the location is quite nice and the atmosphere feels safe and welcoming. The rooms were clean and comfortable, which was a big plus. However, I faced some frustrating service issues; it took a long time to resolve the pricing error at check-in, and the amenities were lacking for a business traveler. Breakfast was enjoyable and had the essentials, but overall, there’s room for improvement.
Rooms
7.0
The rooms were clean and comfortable, though they were quite hot and I had to use fans to sleep better.
Service
5.0
The reception service was hit or miss, with some helpful interactions but also lengthy disputes over rates.
Location
8.0
The hotel is in a pleasant and secure neighborhood, making it easy to walk around and explore.
Dining
8.0
Breakfast was really nice, with a good variety for a hearty start to the day.
Facilities
5.0
The hotel lacked some facilities needed for business travelers, making it less ideal for work trips.
Everett
United States of America,
December
2024
8.2/10
My stay at this hotel was quite pleasant overall. The rooms were adequate for the price, making it a good value, but they could use some updates, especially the bathroom layout. The location was great for exploring the city, and I thoroughly enjoyed the dining experience, particularly the fantastic restaurant. The staff was warm and welcoming, which made my stay memorable despite some minor issues.
Rooms
7.0
The rooms were adequate and a real bargain for what I paid, but they felt a bit outdated, especially in the bathroom area.
Service
9.0
The service was great; the staff was warm and attentive, making me feel valued as a guest.
Location
9.0
The hotel is ideally situated for walking to dinner at popular spots, making it easy to explore the area.
Dining
8.0
The restaurant was fantastic with a delightful atmosphere, though I wish there were more breakfast options available.
Facilities
8.0
The hotel has a lovely outdoor dining area and a garden, which adds to its charm.
Seth
United States of America,
November
2024
7.8/10
I just got back from an eight-day stay at Hotel Gorillas in Kigali, and it was a really comfortable experience overall. The staff were incredibly welcoming and helpful, which made my time there memorable. The food was delicious, especially the local dishes. However, the internet connection in the rooms could use improvement, and while my room had a lovely view, it could get a bit noisy at times.
Rooms
7.0
The rooms were clean and quiet, with most having beautiful views of the city. I did notice that my room facing the street was quite noisy at night, which could be a concern for light sleepers.
Service
9.0
The service was exceptionally attentive and charming. The staff went out of their way to assist me, especially when I wasn't feeling well during my stay.
Location
8.0
The location is nice and convenient for visiting key attractions like the Kigali Genocide Memorial, which is just a short distance away.
Dining
7.0
Dining at the hotel was quite enjoyable, and I particularly loved the local beef and fish dishes. Breakfast options were decent, starting early in the morning, but there is still room for improvement.
Facilities
8.0
The hotel has a charming central garden and a lovely outdoor area for relaxation, adding to the overall pleasant atmosphere.
Robert
United States of America,
November
2024
6.2/10
The hotel has a pleasant entrance and decent dining, but unfortunately, the rooms are outdated and lacking essential amenities for business travelers. The service was adequate, but some major shortcomings, like inadequate lighting and unreliable Wi-Fi, made the stay less enjoyable. Despite these issues, I found the location relatively safe and quiet, which added some comfort to my experience.
Rooms
5.0
The rooms were clean but quite outdated, lacking essential amenities like a hair dryer and iron board. Lighting was inadequate, and I faced issues with the shower on my second stay.
Service
6.0
The service was pleasant, but I had a poor experience regarding follow-ups on room issues.
Location
7.0
The hotel is located in a quiet neighborhood, which is nice, although it’s somewhat far from the business center.
Dining
8.0
The restaurant area was the highlight, with good food and a delightful outdoor seating space for checking emails.
Facilities
5.0
Basic facilities were available, but I found the lack of essential amenities like Wi-Fi to be a significant drawback.
Gordon
United States of America,
August
2024
8.0/10
I had a memorable stay at the hotel during my ten-day medical mission with friends from around the world. The rooms were adequate and offered great value for money. I particularly enjoyed the fantastic restaurant and the overall friendliness of the staff. However, the Wi-Fi could have been more reliable, especially on the upper floors, which was a bit of a downside.
Rooms
7.0
The rooms were adequate and described as a real bargain. They were clean, and I had some space to move around.
Service
9.0
The staff, especially Mary and Poppy at the front desk, were incredibly friendly and supportive. They made my stay feel like home.
Location
10.0
The location is perfect for walking to popular dinner spots in a safe neighborhood, with just a short 10-minute walk to Republica.
Dining
8.0
The restaurant had a fantastic buffet breakfast that was hearty and satisfying, starting early at 6 AM, which was perfect for my schedule.
Facilities
6.0
The hotel had basic amenities, but there were minor issues with Wi-Fi on higher floors.
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